Client FAQs:

At Makeup by Remi, we craft skin-focused, camera-ready looks with a refined, effortless edge. Our signature is natural beauty—elevated—perfect for production environments, editorial shoots, and clients who appreciate timeless looks without the excess. Here’s everything you need to know to book with ease:

What services do you offer?
We specialize in clean, camera-ready hair + makeup with an editorial edge — perfect for branded campaigns, fashion editorials, commercials, music videos, and personal events.

How do I request makeup for a production?
Use our inquiry form and include your project date(s), call time, location, number of talent, type of production, and any creative references or contact details. We’ll respond within 24–48 hours with availability and a tailored quote.

Do you offer makeup for private clients?
Yes! If you’re booking for a special event or personal session, please visit our contact page to start your booking process.

Is a retainer required?
A 50% retainer is needed to hold your booking date. You’ll receive payment instructions once availability is confirmed.

How do payments work?
Payments are processed securely via Stripe. After your retainer, the remaining balance is due before or on the day of your session.

Are there fees or gratuities?
A 3.8% processing fee applies to all payments. Gratuity is never expected but always appreciated.

What if I need to cancel or reschedule?
Please review our Terms of Service or contact us directly to discuss your situation.

How should I prepare for my makeup session?
We’ll provide any prep instructions after your booking is finalized to ensure the best results.

Need more help?
Contact us anytime — we’re here to guide you.