Makeup By Remi – Terms of Service

By submitting an inquiry or deposit, Client agrees to these terms.

01

Bookings & Retainers

Bookings are confirmed upon written approval and receipt of a 50% non-refundable retainer. Dates are not held without a retainer.

02

Rescheduling, Changes & Cancellations

All change requests must be made in writing (email or text). Requests received after 7:00 PM count as the next business day.

Changes:

  • 72+ Hours' Notice – One Free Change (retainer moves to new date)

  • 24–72 Hours' Notice – $100 Fee

  • Within 24 Hours – $200 Fee ($200 per artist for team bookings)

Cancellations:

  • After Confirmation – 50% of Total Fee

  • Within 24 Hours – 100% of Total Fee

  • Multi-Day Bookings – 5 Business Days' Notice Required to Avoid Full Charge

03
Rates and scope

Private clients are billed per service, per person. Production bookings are billed at a day rate based on scope and call time. Additional talent, looks, or scope beyond the agreed booking are billed at the adjusted rate. Overtime is billed at 1.5x hourly. Assistants may be added for larger bookings at Makeup By Remi's discretion.

04

Travel and location

A travel fee applies to all on-location bookings. Travel or prep days without active service are billed at $500/day. Client covers approved travel expenses (transportation, lodging, rentals) and a $50/day per diem per team member. Multiple locations or on-site work outside a studio setting may carry additional fees, and kit fees may apply based on scope.

05

Timing

Billing begins at the agreed call time. Delays caused by production, client, or on-set schedule are billed at 1.5x hourly and may require adjusting remaining service time.

06

Client Preparation

Client arrives with hair clean and fully dry (for dry styling) and skin clean and product-free (for makeup), and provides a clean, well-lit workspace free of excessive humidity, steam, or heat. Makeup By Remi does not guarantee finish, longevity, or timing if these conditions aren't met, and may charge for additional prep. Proceeding under non-conforming conditions constitutes acceptance of these limitations.

07

Payments

All balances are due in full at the time of service unless otherwise agreed in writing. Late payments accrue a 1.5% monthly finance charge.

Accepted Payment Methods:

  • Zelle – No Fee

  • ACH / Bank Transfer – No Fee

  • Wire Transfer – $35 Fee

  • Credit Card – 3.8% Processing Fee

  • PayPal – 3.8% Processing Fee

  • Venmo – 3.8% Processing Fee

08

Right to refuse service

Makeup By Remi may decline or discontinue service at her discretion, including for illness, unsafe or unsanitary conditions, or abusive conduct, without waiving any fees owed under these Terms.

09

Photography and promotion
Behind-the-scenes and finished-look content, including images of Client, may be captured on set and used across Makeup By Remi's website, social media, and marketing materials. Client may opt out by written notice prior to the session. This clause does not grant rights to a production's separately owned campaign or commercial imagery.

10

Governing law and disputes

These Terms are governed by the laws of the State of New York. Any dispute arising from these Terms or services rendered shall be resolved exclusively in the state or federal courts located in New York County, New York.

Booking with Makeup By Remi constitutes agreement to these Terms.